Privacy Policy

Last updated: August 19, 2026

1. Introduction

French Tutoring ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We collect the following types of information:

Account information: Name, email address, phone number, country.
Payment information: Processed securely by FeexPay. We do not store your credit card details.
Session data: Recording of live sessions (with your consent), progress notes, and exercise submissions.
Usage data: Pages visited, time spent, browser type, and device information.
Contact messages: Information you provide when contacting us via form or WhatsApp.

3. How We Use Your Information

To provide and personalize our tutoring services.
To schedule and manage your sessions.
To track your progress and adapt your program.
To process payments and manage your subscription.
To communicate with you about your account, sessions, and updates.
To improve our website and services.

4. Data Sharing

We do not sell your personal data. We share information only with:

FeexPay: For payment processing.
Video conferencing tools: For live sessions (e.g., Google Meet, Zoom).
Email service: For sending session reminders and program updates.
Analytics: Anonymized usage data to improve our services.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

Account data is retained as long as your account is active.
Session recordings are kept for 12 months after your last session.
After account deletion, personal data is removed within 30 days.

7. Your Rights

You have the right to:

Access your personal data.
Request correction of inaccurate data.
Request deletion of your data.
Object to data processing.
Export your data in a portable format.

8. Cookies

Our website uses essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For privacy-related questions, contact us at our contact page or via WhatsApp at +229 01 97 02 50 83.